The ACT Government will establish a new consumer reference group led by the Health Care Consumers Association to provide input into all health infrastructure projects across the Territory.

Minister for Health Rachel Stephen-Smith said the group will provide expert advice and guidance to government, to ensure that health infrastructure projects in the ACT consider the needs of healthcare consumers and carers.

“The ACT Government is committed to working with and listening to consumers and carers to ensure our health facilities are safe, welcoming and accessible for patients, carers and visitors.

“During our community consultation on the northside hospital last year, we heard loud and clear that visitor and patient experience is critical to developing new facilities, with nearly a quarter of total feedback received relating to the design, layout and features of patient areas,” said Minister Stephen-Smith.

It follows a cohort of community members who have offered ideas on the upcoming Critical Services Centre at Canberra Hospital.

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